Customer Disconnect Center

For help with this form refer to the Frequently Asked Questions or please call 877-2-LEVEL3 (Option 3 - Billing Option).

Thank you for choosing Level 3 Communications as your service provider. You are about to begin the process of disconnecting your service. We have recently made changes to this process to better serve you. Please select from the options below:

Click the button below if you are PORTING Voice Services to a new service provider.

Click this button to disconnect ALL Level 3 services for an individual billing account.

Click this button to SPECIFY which Level 3 services to disconnect for an individual billing account.

Click this button to REVISE or CANCEL an existing Disconnect Request.

Click this button to request STATUS of a prior Disconnect Request.