For help, please call 877-2-LEVEL3 (Billing Issue - Option 3)

Customer Disconnect Center

For help, please refer to the Frequently Asked Questions

Thank you for choosing Level 3 Communications as your service provider. You are about to begin the process of disconnecting your service. We have recently made changes to this process to better serve you.

Click the button below if you are PORTING Voice Services to a new service provider.

Click this button to disconnect ALL Level 3 services for an individual billing account.

Click this button to disconnect SPECIFIC Level 3 services for an individual billing account.

Click this button to REVISE or CANCEL an existing Disconnect Request.

Click this button to request STATUS of a prior Disconnect Request.